Privacy Policy

Cardona Company LLC ("Cardona Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit cardonacompanyllc.com (the "Site") or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide

When you submit our contact or estimate request form, we collect the information you choose to provide, which typically includes your name, phone number, email address, and the message or project details you share with us.

Information collected automatically

Our hosting provider records standard server logs (IP address, browser user-agent, requested URL, timestamp) for security, abuse prevention, and performance monitoring. We do not currently run third-party advertising trackers, remarketing pixels, or fingerprinting scripts.

Cookies

The Site uses only essential cookies and local storage required for the website to function (for example, to remember UI preferences). If we add analytics in the future, we will update this policy and present a consent banner before any non-essential cookies are set.

2. How We Use Information

• Respond to your estimate requests, questions, and service inquiries.
• Schedule inspections, jobs, and follow-up communication.
• Maintain records of work performed and warranty information.
• Improve the Site's content, performance, and user experience.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

3. Service Providers

We use a small number of trusted vendors to operate the Site and deliver email:

• Web hosting: Replit, Inc., which hosts the Site and its server logs.
• Email relay (SMTP): Our outbound email provider delivers contact-form messages from the Site to our company inbox at info@cardonacompanyllc.com.

These providers are contractually obligated to protect your information and use it only to provide services to us.

4. Data Retention

Contact-form submissions are retained in our company email and customer records for as long as needed to respond to your inquiry, perform contracted work, honor warranties, and meet tax and legal record- keeping obligations (typically up to seven years for completed jobs). You may request deletion of your information at any time using the contact details below.

5. Your Rights

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to legal record-keeping obligations.
• Opt out of any future sale or sharing of personal information (we do not currently do either).

California residents have additional rights under the CCPA, and Nevada residents have rights under Nevada SB 220. To exercise any of these rights, contact us using the information in Section 9. We will respond within the time frames required by applicable law.

6. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Security

We use HTTPS across the Site and rely on industry-standard safeguards from our hosting and email providers. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. Continued use of the Site after an update constitutes acceptance of the revised policy.

9. Contact Us

For privacy questions or to exercise any of the rights above, contact:

This page is provided for informational purposes and adapted from a general privacy-policy template to reflect Cardona Company LLC's actual data practices. It is not legal advice. For a policy reviewed against your jurisdiction's specific requirements, please consult a qualified attorney.